Provide front line End User support to Arrow employees, as part of the Global Enterprise Services (GES) Workplace Services Team,
Provide L2 technical support for issues & requests received from the Service Desk group, for all PC hardware, software and associated peripherals,
Ensure that requests for escalated support are dealt with promptly and appropriately,
Install and configure PCs and associated peripherals and software,
Provide support for all Hardware and software related issues, including infrastructure, as directed,
Provide support for local, EMEA and Global projects and initiatives as directed by management,
Adherence to the Global Enterprise Services (GES) Standards and Customer Focussed Service ethos.
And many, many others!