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Home » Offre d’emploi Workplace Services Analyst L1 GES EMEA IT – Services – Maroc
Offre d’emploi Workplace Services Analyst L1 GES EMEA IT – Services – Maroc

Offre d’emploi Workplace Services Analyst L1 GES EMEA IT – Services – Maroc

  • Provide front line End User support to Arrow employees, as part of the Global Enterprise Services (GES) Workplace Services Team,

  • Provide L2 technical support for issues & requests received from the Service Desk group, for all PC hardware, software and associated peripherals,

  • Ensure that requests for escalated support are dealt with promptly and appropriately,

  • Install and configure PCs and associated peripherals and software,

  • Provide support for all Hardware and software related issues, including infrastructure, as directed,

  • Provide support for local, EMEA and Global projects and initiatives as directed by management,

  • Adherence to the Global Enterprise Services (GES) Standards and Customer Focussed Service ethos.

  • And many, many others!

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