Offre d’emploi Quotation & Technical Support Engineer | Energy transition – French Speaker – Distribution, Commerce – Maroc | Novojob

Manage technical inquires (configuration-to order) and draft technical quotations based on electrical diagrams, lists of material, tender documents, technical data.

Manage cross references and provide technical support in choosing the components among the EATON product portfolio and competitors.

Assist internal and external customers with product selection and application assistance via email and phone.

Provide technical support (hardware and/or software) related to EATON portfolio for a defined product division via phone/email/webchat etc.

Provide level one support in testing and development for engineering software’s and tools for design and quotations.

Support the localization of in-country based technical and commercial documentations.

Assist customers to resolve hardware and/or software issues which might involve escalations to L2 and above technical support engineers, R&D and Product Managers.

Drive customer loyalty through quality of service, improved value and through a high-performance culture.

Own and drive the technical knowledge and expertise for the EVCI product families and help in knowledge sharing sessions for new joiners and colleagues in the BSC.

Participate actively on CI projects and initiatives to increase productivity and efficiency from team and BSC activities

Permanent contract in a fast-growing global company

Challenging projects in dynamic collaborative team

Flexible working solutions (home office, hybrid, flexible working hours) are implemented across different EMEA locations

We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA

We make your perspectives matter – Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level

We make your growth matter – We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

We make your contributions matter – reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies

We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen.