Home » Offre d’emploi Human Resources Manager – Services – Maroc
Offre d’emploi Human Resources Manager – Services – Maroc

Offre d’emploi Human Resources Manager – Services – Maroc

  • Prepare the hotel HR budget and business plan 

  • Manage all vacancies and recruitment function, in line with budget requirements, reviewing where necessary in line with operational needs 

  • Manage all activities for sourcing & recruitment, including liaising with management team for needs assessment, advertising, conducting interviews etc.

  • Represent the HR Department at the daily department head briefing

  • Coordinate all matters of employee work permits and visas

  • Ensure that all Human Resources administration procedures are carried out in accordance with labor law 

  • Ensure that all timekeeping records/personnel changes are completed, accurate and submitted to payroll on time

  • Coordinate and/or conduct departmental training in conjunction with departmental managers

  • Coordinate, control and inspect the heart of the house to ensure it is of the highest possible standard of cleanliness and order (staff accommodation, changing rooms, canteen area)

  • Coordinate staff transportation

  • Coordinate employee wellness, safety and security programs

  • Conduct needs analysis, develop, implement, and monitor training programs and materials

  • Support department managers in their efforts through proper staffing and training of employees

  • Encourage a good standard of employee conduct and behavior and coordinate disciplinary procedure as and when necessary

  • Check staff grooming

  • Ensure appraisals are carried out within Company policy and review all appraisals for follow up on development needs, if required

  • Ensure communication of key messages to all employees

  • Plan, coordinate and execute employee activities and team building events, including periodic staff dialogue session, annual staff party, farewell party, community services etc.

  • Coordinate employee recognition programs E.g.: Employee of the Month, and other staff incentives as instructed by General Manager

  • Promote employee communication activities and channels, to encourage and enable feedback from employees

  • Maintain a positive relationship with staff delegates and ensure any grievances are monitored, recorded and resolved

  • Follow up legal cases with lawyer

  • Oversee the day-to-day HR operations and the workflow of the department

  • Develop and maintain confidential departmental employees and associated files, documents, pay scale details and/or other important databases

  • Coordinate and control the monthly HR reports

  • Support Head Office HR initiatives

  • Attend the HR monthly call with Head Office

  • Facilitate the obtaining of administrative authorisations 

  • Participate in the rotational Manager-on-Duty program

  • Perform other duties as requested by General Manager

  • Self-starter who loves People, and Service

  • Minimum of 3 years’ experience as Human Resources Manager or similar role in a luxury service environment

  • Positive, engaging and passionate

  • Exceptional people skills, compassionate host

  • Very service oriented, seeking to constantly exceed guest expectations

  • Very high attention to detail

  • Organized, manage time wisely and work independently, ability to work under pressure

  • Excellent communication skills, both written and verbal

  • Sensitive to cultural nuances

  • Hands-on experience with HRIS and payroll software

  • Good knowledge of labor legislation

  • Professional appearance and mannerism

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