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Home » Offre d’emploi Customer Service Team Lead – Banque, Assurance, Finance – Maroc | Novojob

Offre d’emploi Customer Service Team Lead – Banque, Assurance, Finance – Maroc | Novojob


  • Minimum two years experience in a Customer Service Department

  • Supervisory and leadership experience – you’ve shown that you can drive accountability, talent and productivity

  • Excellent written and verbal communication skills

  • Excellent interpersonal skills – You establish trust and effective working relationships with agents, management, and other departments

  • Strong organizational,time-management, and problem-solving skills – able to work on multiple things simultaneously

  • Willingness to work regular weekend shifts

  • Proficiency in English and French.. Additional languages are welcome

  • Passionate about customer experience and how continuously improve customer satisfaction

  • Able to use Excel and use data to make informed decisions.



  • https://www.novojob.com/maroc/offres-d-emploi/offre-d-emploi/maroc/126989-customer-service-team-lead

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