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Offre d’emploi Agent de Recouvrement

Offre d’emploi Agent de Recouvrement

About Yassir

Yassir is the leading super App for on demand and payment services in the Maghreb region set to changing the way daily services are provided. It currently operates in 26 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (+$43M in funding) by VCs from Silicon Valley, Europe and other parts of the world including Y Combinator, which is the precursor of the likes of Airbnb, Stripe, Dropbox, Doordash, among others. 

We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era.

We’re not just about serving people – we’re about creating a marketplace to bring people what they need while infusing social values.

Your role as a collection agent You take on the following tasks:

* Monitor customer risk on a daily basis (overdrafts due, unpaid bills, etc.),

* Manage by delegation other financial guarantees (financial information, guarantees, advances on consumption),

* Ensure by delegation the release of orders in compliance with procedures,

* Open and manage litigation cases by delegation (transfer to doubtful customer accounts)

* Ensure compliance with litigation procedures and stages,

* Monitor, manage claims reporting,

* Declare claims by separating privileged party,

* Sensitize the sales forces to financial issues with diplomacy,

* Creation and sending of files to service providers responsible for collection.


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